Privacy Policy

This Privacy Policy explains how the administration of the bulit.company website (hereinafter — the Company, we) collects, uses, stores, and protects users’ personal data on the bulit.company website (hereinafter — the Site).

We comply with the General Data Protection Regulation (GDPR) and ensure that the processing of information is lawful, transparent, and aimed at protecting your rights.

1. Data We Collect

When submitting a request on our Site, you provide:

  • Full name;
  • Phone number;
  • Email address.

Additionally, during consultations and when entering into contracts for the supply of industrial equipment, we may process further information (e.g., company legal details, production requirements) if necessary to fulfill our obligations.

2. Purpose of Data Processing

We use your personal data solely for lawful and specified purposes, including:

  • Request processing — to confirm receipt of your inquiry, review it, and communicate further.
  • Communication — to call back or respond by email, clarify order details, and provide necessary information.
  • Consultations — to organize consultations regarding equipment selection, optimal solutions, and technical parameters.
  • Contract preparation and execution — to prepare contracts for equipment supply and service provision, and fulfill contractual obligations.
  • Documentation — to prepare specifications, technical documentation, and other materials required to provide services.
  • Financial administration — for invoicing, accounting, and fulfilling payment obligations.
  • Compliance — to meet the requirements of Ukrainian and European law and provide information to authorities as legally required.
  • Security — to prevent fraud, unauthorized access, and other illegal actions.
  • Protection of rights and interests — to safeguard the Company’s legal interests in case of disputes or claims.
  • Service improvement — to analyze inquiries and enhance customer service quality.

3. Legal Basis for Processing

We process your personal data only on legal grounds as provided by Article 6 of the GDPR:

  • Consent of the data subject (Art. 6(1)(a) GDPR). You voluntarily provide your data to allow communication and information about our services.
  • Necessity for contract performance (Art. 6(1)(b) GDPR). Data is processed for contract preparation and fulfillment.
  • Compliance with legal obligations (Art. 6(1)(c) GDPR). Data is used to comply with legal requirements (e.g., accounting or tax regulations).
  • Protection of vital interests (Art. 6(1)(d) GDPR). In exceptional cases, data is processed to protect your or third parties’ interests.
  • Legitimate interests of the Company (Art. 6(1)(f) GDPR). Data may be processed to protect the Company’s rights, ensure security, and prevent fraud.

4. Data Storage and Protection

We take special care to protect personal data and implement all necessary measures for its security.

4.1. Retention Period

  • Data is retained only as long as necessary to achieve the purposes of collection.
  • Data provided when submitting a request is stored until communication is completed and a decision regarding contract conclusion is made, but not longer than [e.g., 12 months] if no contract is concluded.
  • Data used for contract fulfillment is retained for the duration of the contract and the necessary period to comply with the law.
  • After these periods, data is securely deleted or anonymized.

4.2. Technical and Organizational Security Measures

  • Use of secure servers and communication channels (SSL/TLS).
  • Restricted access to data by authorized personnel only.
  • Access control and user authentication systems.
  • Regular software and security system updates.
  • Data backup and encryption.
  • Employee training on personal data handling rules.

4.3. Third-Party Processing

If data is shared with partners (IT providers, accountants, translators), we sign confidentiality agreements and comply with GDPR requirements.

4.4. Data Storage Location

  • Data is stored on servers within the EU/EEA or Ukraine.
  • Transfer of data outside these territories occurs only with adequate protection measures in place.

5. Data Sharing with Third Parties

  • Government authorities as part of legal procedures.
  • Partners for contract execution (e.g., suppliers, logistics companies).
  • In cases explicitly required by law.

6. Your Rights

  • Access your personal data.
  • Correct or update your data.
  • Request deletion (“right to be forgotten”).
  • Restrict processing.
  • Transfer data to another provider.
  • Withdraw consent for processing at any time.
  • File a complaint with the data protection authority.

7. Contacts

For any questions regarding this Privacy Policy, you can contact us: